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A new software update to the TG20:13 eGuide is now available as a free download for all existing eGuide users.

This new update demonstrates the commitment of the NASC to the continual improvement of TG20:13 to meet the demands of the UK scaffolding industry.

Version 1.2 of the TG20:13 eGuide provides the following updates:

  • Automatic site reference
  • Checking a compliance sheet
  • Reporting the permitted seasons
  • Company logo
  • Compliance sheet illustrations
  • Build UK support

Click Here to review the full TG20:13 eGuide 1.2 release notes

Please note: It is not possible to directly update from version 1.0 of the eGuide to the new 1.2 version. Please make sure version 1.1 is installed before updating below.

To check which version of the eGuide you are running, open the current eGuide installed on your machine and click on the (i) information icon for these details.

Downloads for TG20:13 version 1.2

PDF-Icon  TG20:13 eGuide 1.2 update for Windows or MacOS (NEW)

PDF-Icon  TG20:13 eGuide 1.2 update for Android devices (NEW)

 

Downloads for TG20:13 version 1.1

PDF-Icon  TG20:13 Supplement 1 (pdf)

PDF-Icon  TG20:13 eGuide 1.1 update for Windows or MacOS

PDF-Icon  TG20:13 eGuide 1.1 update for Android devices

PDF-Icon  TG20:13 Supplement 1 and eGuide Update PowerPoint presentation

 

Installation Problems

If you receive an error message saying “The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author.”  As it is not possible to directly update from version 1.0 of the eGuide to the new 1.2 version please make sure version 1.1 is installed before updating to 1.2.

To check which version you are running open the eGuide and click on the information icon (i) to see which version you are running.

If you receive an error message during installation that says the TG20:13 eGuide file is damaged, it may be that the anti-virus software on your computer (such as Norton or McAfee) has blocked part of the installation.

To resolve this problem, try temporarily disabling your anti-virus software and re-installing the eGuide.

You may find you need to download adobe air http://get.adobe.com/air

If you experience any further issues with installation of TG20:13 eGuide please visit the FAQ page in the first instance.