Can I pay over the phone?
No. NASC does not accept payments over the phone, we ask that you pay using the ‘Pay the NASC’ product on our website.
How do I get a tube and fittings compliance sheet? How can I purchase/renew a TG20:21 ePortal Access Subscription on the NASC shop?
TG20 provides the definitive guidance for scaffolding constructed with tube and fittings throughout the UK. The eGuide produces pdf compliance sheets, which now include more information and an illustration.
To purchase or renew a TG20:21 ePortal Access Subscription:
Who do I contact for problems with the ePortal?
If you are having technical issues with the ePortal software, please contact CADS technical support:
support@cads.co.uk
01202 603733
How can I access member prices on the NASC shop page?
To access members prices, you must be logged into the Members’ Area before proceeding with your purchase. If you work for a NASC member company and don’t have a login for the Members’ Area, please email membership@nasc.org.uk from your company email address giving your name, email address and job title.
Where can I sign up and find details for the upcoming regional meetings?
Details and dates for upcoming regional meetings are available on our Events page. Please note meeting dates may be subject to change.
To sign up for a regional meeting:
If you encounter a 404 error, please contact us at enquiries@nasc.org.uk.
Can I change the subscriber details for my TG20:21 ePortal Access?
If you have purchased a TG20:21 ePortal subscription, you can request to transfer the subscription to someone else within your company.
Please email enquiries@nasc.org.uk with your request to have your subscriber details changed. You will need to include:
We will update the subscription and send both you and the new subscriber the reregistration process details via email.
How can I find a NASC-certified scaffolding contractor near me?
To find a scaffolding contractor that is a member of NASC in your area, please use the ‘Find a member’ tool on our website.
Simply enter your site postcode to view a list and a map of NASC-certified scaffolding contracting companies near you.
How can I verify that a scaffolding contracting company is a member of the NASC?
To verify a company’s NASC membership, use the ‘Find a member’ tool on our website.
Instead of entering a postcode, click on the ‘Search full directory’ link.
You can then:
If the company cannot be found in the full directory, they are not a member of NASC.
How do I get in contact with a specific NASC department?
Please ensure that the relevant FAQs have been consulted before getting in contact with NASC directly.
If the query is regarding advertising or partnerships, please contact marketing@nasc.org.uk
If the query is regarding health and safety, please contact healthandsafety@nasc.org.uk
If the query is regarding payments and/or invoices, please contact accounts@nasc.org.uk
If the query is regarding audits, please contact membership@nasc.org.uk
What happens now I have completed my online Application Form for Membership of NASC?
Once we have received your completed form registering an interest in membership our Membership team will review the information to ascertain whether the outline information provided meets NASC criteria. If the outline information meets NASC criteria you will then be asked to pay the application fee.
Once the application fee has been received, a portal will be opened for you to submit the full application form. Following completing of the form, a site audit will be arranged The site audit will be conducted at your company premises and will include visits to a number of your sites.
Once the auditing procedure has successfully been completed, your application for membership will be approved.
How does my company join NASC as a member?
There are the following NASC membership types. Please find details concerning what type of business is eligible, the costs associated, and NASC’s criteria, for each membership category below:
Contractor Membership
Supplier Membership
Information Membership
International Information Membership
My company contacts have changed. How can I let NASC know?
Please contact enquiries@nasc.org.uk via email. Please ensure that the email contains:
Why am I receiving the error message “This site can’t be reached” when trying to upload documentation for NASC’s audit?
To upload external files to your audit report, please use the ‘File Upload’ hyperlink at the top of each section.
Once the ‘File Upload’ has been clicked, it will take you to the file upload index where you can upload files by using the ‘Add Files’ button in the top right.
Instructions regarding the above are attached to the desktop audit invitation email sent at the start of the month of the company’s audit.
Why, when I am uploading a file onto NASC’s audit portal, does it not appear in the index when uploaded, and the question remains unanswered?
All files uploaded to the NASC audit portal must be less than 80 characters long. Please rename the file, resave it, and then reupload this newly named file into the NASC audit portal.
Why, when I try to submit my NASC audit, do I get the error message “No applicable approval process found”?
This message appears when the desktop audit has not been completed, this is shown by not all section boxes at the top of the audit page being ticked. All questions on the desktop audit (unless the question states that it is ‘if applicable’) must be answered before the desktop audit can be submitted.
Make sure all sections are completed and have a tick against them, otherwise the above error message will appear when anyone attempts to submit the audit.
Why am I unable to log into the audit portal?
The NASC audit portal can only be logged into during the desktop audit of the NASC audit process.
NASC members are unable to access the audit portal if:
What type of audit will my company have this year, and when will my company be invited to start their audit?
Over a membership tenure, the general audit lifecycle is as below:
Therefore, if the business had a site audit the previous year, the next is likely to be a desktop audit. Ad hoc site audits are also possible.
Members are sent audit invitations one month before their certificate expiry for desktop audits, and two months before their certificate expiry for site audits.
How do I edit my company’s details on the NASC website?
The below is applicable to Contractor, Supplier, Design, and CISRS Training Provider memberships solely,
Once logged in to the NASC Members’ Area (found on the NASC website here) using the company’s WordPress (WP) Manager account, you will be able to update details on the ‘Membership Dashboard’ tab.
If you are unsure who the WP Manager of your company is, please contact enquiries@nasc.org.uk.
How do I reset the password to my account?
Go to the NASC Members’ Area (found on the NASC website here) and click ‘Lost your password?’. This will take you to our Lost Password page, where, upon typing in your email address and clicking ‘Get New Password’, an email will be sent to that email address with instructions on how to reset your password.
Where do I find NASC branding and logos for our company?
NASC branding and logos are available in the Members’ Area (found on the NASC website here), under Info & Resources in the member options sidebar.
The NASC operates a dedicated careers website to help would-be employees of all ages and backgrounds find positions in the scaffolding industry.
The site – available here – features more than a dozen detailed overviews of a variety of careers, from labourer and scaffolding operative through to SHEQ manager and estimator, each providing information such as what the role entails, what the responsibilities are and what key skills are advantageous.
There’s also a jobs board featuring vacancies currently being offered by NASC members.
How much can I earn a week as a trainee? Trainees can earn between £300-£600 per week. Once a trainee is fully qualified it is not uncommon for Part 2 qualified to earn £25,000 – £40,000 per annum. Advanced Scaffolders can earn £35,000 – £50,000 (subject to additional pay i.e. overtime/bonuses). Inner city and off shore operatives can potentially earn even more.
What qualifications do I need? Ideally, you will need to have a reasonable understanding of Maths, English and Science to get on to a training programme and then to progress afterwards.
What additional training is available? Well-structured training is available from NASC member companies together with the CITB – Construction Industry Training Board and recognised private training providers throughout the country. With the help of the CITB, the NASC administers the CISRS – Construction Industry Scaffolders Record Card Scheme.
Who will teach me? Professional scaffolders and trainers on site, and recognised training providers.
Can I go straight into trainee management? Yes. You do not necessarily need to start “on the tools”.
How safe is it? NASC member companies have an excellent safety record which has improved year on year, every year since 1977.
What IT positions are available? Many Access and Scaffolding companies use CAD design software to help with complex construction projects. CAD designers are therefore in great demand.
How good are the promotion prospects? In a word, “excellent!” Such is the growth in the construction industry that there are simply not enough skilled people to fill all the positions. So the more you are prepared to train and work, the quicker you will get on.
If you are a scaffolder and have a specific query regarding your CISRS card please click here to be redirected to the CISRS website which answers a large number of general queries.
How do I know if a scaffolder is competent to carry out the work? The law requires that individual operatives be competent in scaffold erection, dismantling and alteration. The easiest way to prove competence as a scaffolder is to be a holder of a Construction Industry Scaffolders Record Scheme (CISRS) Card.
A CISRS card holder will be accepted as being competent to carry out scaffolding erection, dismantling and alteration as part of a scaffolding gang. Scaffolders should be required to produce a valid CISRS card prior to a project commencing.
The Validity of a CISRS card can be quickly confirmed by contacting the CISRS Helpline on 0870 417 7223
Who can supervise Scaffolding? When considering the direct supervision of a scaffolding gang i.e. a working foreman, leading hand etc, the operative in this role must be qualified to the grade of CISRS Scaffolder as a minimum requirement.
For more complex scaffold structures, a CISRS Advanced Scaffolder must undertake direct supervision of the gang.
Supervision of a Scaffolding project/site as a whole (liaising with client, deploying operatives, estimating, inspection, pricing, H&S issues etc) must also be carried out by a competent person, however this may not necessarily be a CISRS qualified Scaffolder.
How is competence recognised for the supervision of scaffolding? The UK Contractors Group (UKCG) published general guidance for the expected level of competence to be in place for persons in an active supervisory role on construction sites upon which their members have a principal contractors role from January 2010.
The guidance outlines a syllabus which includes the basic fundamental aspects of health and safety within the construction related work place and the guide goes on to say that attendance of any such course to deliver the syllabus must be of at least two days duration.
The guidance also states that supervisors will need to demonstrate having attended training which includes an understanding of behavioural issues, leadership and effective intervention skills. This training must include delivering effective presentations (e.g. tool box talks), role-play, have a form of testing and successful candidates must be issued with a certificate to demonstrate a suitable standard has been achieved.
The NASC would like to inform members that there are several courses commercially available that meet the criteria and also confirm that the established 5 day CISRS Supervisors Course meets all of the above requirements fully for member’s employees that have already attended this training or plan to in the future.
The details of the CISRS Supervisors Course can be found within current CAP609 Guidance, available at www.cisrs.org.uk
The NASC would also like to clarify the role of a Supervisor as one of a person or persons that hold a non working or visiting role to the site(s) where scaffold operatives are working and to ensure aspects of safe working and quality control.
A supervisor’s role is not regarded as being one of a charge hand (or leading hand) that simply acts as the senior tradesman of any scaffold gang.
Who is competent to inspect a scaffold? Legislation specifies that anyone carrying out an inspection must be competent to do so. To be competent that person must have the necessary training, knowledge and experience.
As a minimum the NASC would recommend:
a) A CISRS Scaffolder cardholder would be deemed competent to inspect the scaffold structures that are covered in the CISRS Part 1 & Part 2 courses provided their employer can demonstrate they have the necessary knowledge and experience.
b) A CISRS Advanced Scaffolder cardholder would be deemed competent to inspect the scaffold structures that are covered in the CISRS Part 1, Part 2 & Advanced courses provided their employer can demonstrate they have the necessary knowledge and experience.
The contents and overall objectives of the CISRS courses can be found in the CAP 609 General Information Booklet Appendix A-C page 26-30.
c) A CISRS Scaffolding Supervisor cardholder would be deemed competent to inspect the basic scaffold structures that are covered in the CISRS Part 1 and Part 2 courses provided their employer can demonstrate they have the necessary knowledge and experience. If they also hold an Advanced Scaffolders card, then they would be deemed competent to inspect advanced structures.
The content and overall objectives of the CISRS Scaffolding Supervisor course can be found in the CAP 609 General Information Booklet pages 16-17.
d) A person who has been on a Basic Scaffold Inspection Course * (min. two days) would be deemed competent to inspect a basic scaffold structure provided their employer can demonstrate they have the necessary knowledge and experience and they have passed the knowledge test at the end of the course.
This course is suitable for: Management/Supervision who are responsible for inspecting scaffolds and completing reports in accordance with the Work at Height Regulations 2005.
Note: If candidates who have attended the Basic Course want to inspect more complex scaffolds, then they will need to complete the Advanced Course after they have gained sufficient experience inspecting Basic Scaffolds on a regular basis.
e) A person who has been on an Advanced Scaffold Inspection Course * (min. two days) would be deemed competent to inspect more complex scaffold structures provided their employer can demonstrate they have the necessary knowledge and experience and they have passed the knowledge test at the end of the course.
This course is suitable for: Experienced Scaffold Inspectors, Management/Supervision who are responsible for inspecting, commissioning and handing over scaffolds, and completing reports in accordance with the Work at Height Regulations 2005.
f) Persons who are required to carry out inspections of System Scaffolds must, in addition to the basic scaffold inspection course, attend an approved product training course for the specific system scaffold required and have their card endorsed with the product selected.
* Several CISRS approved training centres already offer Basic and Advanced Inspection training (both 2 days duration)
Note: Any competent person who is not carrying out scaffold inspections on a regular basis would need to consider additional refresher training.
What is the NASC’s position on the use of impact wrenches?
Further to a previous statement made by the NASC in 2012, the confederation has received an increasing number of enquiries regarding its stance on the use of impact wrenches during erection/dismantling and alterations to scaffolding.
In order to provide clarity and advice for members and other users of impact wrenches, the NASC has recently completed some testing. A wide range of drop forged couplers from different suppliers in various conditions (new, used, lubricated and unlubricated) were tightened using two popular types of impact wrenches as well as a traditional scaffolding spanner. In excess of 60 tests were completed.
The subsequent results data indicated that there were no concerns or adverse effects in respect of any of the tests carried out (for both impact wrenches and traditional scaffold spanner). It is therefore the view of the confederation that the use of impact wrenches during erection/dismantling and alterations to scaffolding is acceptable. However there are several important recommendations which should be considered by the employer prior to authorising the use of impact wrenches by employees:
The NASC has developed a basic Tool Box Talk which members and other users of impact wrenches may find useful.
The NASC will continue to monitor the situation and will issue further information if required.
Can high tensile cold-formed tubes be used for a TG20 compliant scaffold?
TG20:13 Supplement 1 can be found here which details the use of 3.2mm wall thickness high tensile cold-formed steel tubes to BS EN 10219-1 in accordance with an appropriate TG20 compliance sheet.
NASC members account for the vast majority of the UK’s scaffolding spend – with a total annual turnover in excess of £2 billion.
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